Ensuring Safe Holidays
Sat, 15 Feb 2020
Dear Member
Amidst all the hype regarding the coronavirus (COVID-19), rest assured that we are doing everything in our power to continue providing holidays that are full of fun and excitement while ensuring that your health and safety remains our top priority.
Protecting You and Others
For all of you travelling soon, you might be interested to know that, while our resorts have always maintained the highest standards of cleanliness and hygiene, we have intensified these efforts now more than ever.
Specific COVID-19 guidelines are being implemented at our resorts to ensure the health and well-being of our guests and staff members alike, including, but not limited to:
• Hand-sanitizer stations;
• Frequent cleaning of high-touch areas;
• Protocols and procedures in the event that there is a suspected case among guests or staff.
Your holiday family time does not have to be affected by COVID-19. Our self-catering units make our resorts the closest thing to home, while being on holiday.
Travel Flexibility
Given the far-reaching impact of COVID-19 we understand that you may need a little more flexibility with your travel plans right now. Should you have any concerns or queries regarding your accommodation or travel bookings, please don't hesitate to get in touch with us and we will assist you with pleasure.
Staying Abreast
We will continue to monitor the coronavirus (COVID-19) updates, and will respond and communicate with you, based on the World Health Organisation recommendations, and the advice of government and health authorities.
Meanwhile, we remain dedicated to your holiday needs and are confident in our operational excellence and commitment to our guests. We look forward to sending you on holiday soon.
Wishing you safe travels,
San Martinho Beach Club